Payments

We prefer and recommend PayPal as the main payment method.

Accepted Methods of Payment

PAY WITH YOUR CREDIT CARD: However you can pay your order with your favorite credit card. If our credit card processor finds any incongruence in your payment (as a difference in the shipping and billing addresses, error in the CVV verification, etc.) we'll pause the order processing and contact you with the sole purpose of verification. If no response is get in the following 48 hours we'll cancel the order and fully refund the payment to the credit card involved.

Checkout procedure

When you add items to your shopping cart you will be see a button "Checkout now!". If you are already registered with us just enter your email and password to proceed, otherwise just enter your email and follow the procedure to register or buy as a guest. Then you will be presented with 2 options: Use your PayPal account or pay by using your credit card, choose the one that better works for you. Then you will be asked for the shipping method to use. We'll charge you according to the shipping method of you choice (for details please see our shipping policies page). The payment procedure is very straightforward. At some points it might be slow but we appreciate your patience.

Contact us
For all questions or concerns please send email to:
info@ShoeFestival.com
Or call us between 9:00am and 4:30 pm EST M-F at (954) 471-3096.