Shipping

We thank you for your interest in our products. Our first goal is to make you feel comfortable with your purchases at ShoeFestival.com.

FAST AND SECURE SHIPPING!!! Most orders are shipped out the next business day after the payment clears. Weekend and holiday purchases are shipped the next business day. International orders add one or two more business days for processing.

The total shipping time for your order is comprised of two parts: Processing Time and Shipping Time

Processing Time: is the time from when you submit your order to when the item is shipped out from one of our warehouses. On most of our products this times is one (1) business day after your payment clears. However certain products are clearly marked in the product description that they require an extra business day for processing.

Shipping Time: is from when the item leaves the warehouse to when it arrives at your door. This time depends on the carrier that you choose.

How this works:
Example 1: Lets say you buy a pair of shoes on Tuesday and your payment clears immediately. Your order will process the next business day, in this case Wednesday. We'll ship out your order the Wednesday. If you chose Next Day delivery you won't receive your product on Wednesday but on Thursday.
Example 2: You buy a pair of shoes on Friday. Your order will process the next business day, in this case Monday. We'll ship the product out on Monday. If you chose Next Day delivery you won't receive your product on Saturday but until Tuesday.

If your product states that it will take an extra business day for processing then you will have to add another business day to these time frames.

FREE SHIPPING for all the orders shipped to the
continental and contiguous US via UPS Ground
Does not apply to orders to PO Boxes, AK, HI, PR or APO/FPO.

We ship via UPS, on any of their services, to any UPS deliverable address in the continental and contiguous US only

SHIPPING COSTS FOR REGULAR SHOES 1st Item Each Additional Item UPS Next Day Delivery $9.99 $9.99 UPS 2nd Day Delivery $4.99 $4.99 PO Boxes, AK, HI, PR, and APO Please select US Priority Mail $16.99 $9.99 Canada USPS Air Priority Mail International $14.99 $5.99 Latin America, Europe and Asia US Postal Service Priority Mail International $29.99 $9.99

 

SHIPPING COSTS FOR BOOTS 1st Item Each Additional Item UPS Next Day Delivery $19.99 $9.99 UPS 2nd Day Delivery $9.99 $9.99 PO Boxes, AK, HI, PR, and APO Please select US Priority Mail $19.99 $9.99 Canada USPS Air Priority Mail International $19.99 $5.99 Latin America, Europe and Asia US Postal Service Priority Mail International $29.99 $9.99

Tracking information provided to all UPS and FedEX shipments. We ship Internationally using US Postal Service. Please contact us requesting the tracking number. Rush delivery available at extra cost.

• We don't ship to PO Boxes within the USA via UPS ground.

• However we ship to PO Boxes in the US via US Priority Mail but fees apply.

• We ship to PO Boxes internationally.

All of the products are professionally shipped in secure corrugated boxes to ensure safe arrival.

COMBINED SHIPPING

• If you have won multiple listings, our checkout will automatically combine them.

INTERNATIONAL ORDERS

• Due to some US Postal Service regulations we don't declare lower values for our items and we cannot declare them as gifts.

• Buyers are responsible for any customs fee or other applicable charge in their country.

• Insurance is included in the shipping.

 

Contact us
For all questions or concerns please send email to:
shoefestival@hotmail.com
Or call us between 9:00am and 4:30 pm EST M-F at (954) 471-3096.